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      • Communication Masterclass: Building Strong Relationships

      Communication Masterclass: Building Strong Relationships

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      Personal Development
      £99.00
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      A291
      • Overview
      • Curriculum

      Demonstrating strong communication skills is about being able to convey information to others in a simple and unambiguous way. … Good communication is about understanding instructions, acquiring new skills, making requests, asking questions and relaying information with ease

      While it takes time and practice, communication and interpersonal skills are certainly able to be both increased and refined. There are four main types of communication we use on a daily basis: Verbal, nonverbal, written and visual

      Communication is the lifeblood of any organization. Whether it’s issuing simple instructions at work, sorting out a tricky situation with a subordinate, lifting flagging morale, working out a better way to meet productivity targets, briefing your team on customer feedback after a product launch, or as CEO, getting your employees to buy into your company’s vision – communication is the pivot of any business venture, from start-up to global corporation.

      Speaking or verbal communication is perhaps the most frequently used way to get a message across at the workplace, and it includes meetings, presentations, workshops, in-person interviews, and telephonic and video conferencing. 

      This is another powerful business communication skill, which embraces the gamut from email, internal business memos, formal letters, bulletin boards, posters, flyers, PPTs, etc.

      Effective writing requires careful choice of words that send out a message cogently and accurately.

      This form of communication is reliable; it can be used to reach multiple individuals all at once and is the best way to convey technical information.

      This is tough to master simply because more and more people, especially young people, are spending less and less time reading.

      Many limit their ‘reading’ to social networking sites and instant messaging while reading only when absolutely necessary. 

      Perhaps the most difficult business communication skill to practice, listening implies that you not only hear what someone is saying but also understand the content, decode all the non-verbal signals and filter the message without bias or prejudice.

      Effective listening is a winning tool in every manager’s toolkit, for it implies the ability to put oneself in someone else’s shoes, something every employee craves – an empathetic ear.

      What will students learn in this course?

      • What you should know about communication
      • Understanding in your natural communication style
      • The importance of listening in communication
      • The importance of nonverbal communication
      • Developing good communication skills is key in business
      • Working as a team depends on good communication

      Why choose Edplx?

      • Internationally recognised accredited qualification
      • Access to our free career advisors
      • Approved UK Learning Centre
      • 1 year accessibility to the course
      • Attain PDF or hardcopy certificate to show employers
      • Study at your own pace anywhere
      • Employer has access to certificate validation
      • Tutor Support available Monday-Friday
      • Invitation to job fairs

      Course Curriculum

      This Course will cover some of the following topics:-

      Introduction

      • Introduction
      • Downloadable Resource

      What You Should Know About Communication

      • Introduction
      • 6 Barriers to Effective Communication
      • 9 Tips for Improving Your Communication Skills
      • 6 Ways to Improve Your Communication Skills
      • 6 Ways to Stand Out from the Crowd
      • How to Communicate with Your Team More Effectively

      Understanding Your Natural Behavioral and Communication Style

      • Introduction
      • Reading Behavioral Clues
      • The Four DISC Styles
      • The 4 Colors of Communication
      • Understanding Your Personal Communication Style
      • How Communication Style Can Influence Workplace Culture

      The Importance of Listening in Communication

      • Introduction
      • Build Trust
      • Body Language
      • Important Active Listening Skills
      • Avoid Miscommunication
      • How Listening Impacts Conflict

      The Importance of Non-verbal Communication

      • Introduction
      • Communicating with Your Body
      • Learn Body Language
      • Learn Another Culture’s Non-Verbal Cues
      • The Importance of Non-Verbal Communication
      • Why Non-Verbal Communication Matters in the Workplace

      Developing Good Communication Skills is Key in Business

      • Introduction
      • Ask for Honest Feedback
      • Start and End with Key Points
      • Get Comfortable Speaking Extemporaneously
      • Get to Know Your Audience
      • Focus on Earning Respect Instead of Laughs

      Working as a Team Depends on Good Communication

      • Introduction
      • Encourage Trust
      • Delegate Problem-Solving Tasks to the Team
      • Establish Team Values and Goals
      • Set Ground Rules for the Team
      • Facilitate Communication

      Conclusion

      • Conclusion

      Course Features

      • Lectures 39
      • Quizzes 0
      • Duration 2h 32m
      • Skill level All levels
      • Language English
      • Students 333
      • Certificate No
      • Assessments Yes
      CoursesBusiness, Management & LawPersonal DevelopmentCommunication Masterclass: Building Strong Relationships
      • Introduction 2

        • Lecture1.1
          Introduction 05 min
        • Lecture1.2
          Downloadable Resource
      • What You Should Know About Communication 6

        • Lecture2.1
          Introduction 04 min
        • Lecture2.2
          6 Barriers to Effective Communication 05 min
        • Lecture2.3
          9 Tips for Improving Your Communication Skills 04 min
        • Lecture2.4
          6 Ways to Improve Your Communication Skills 04 min
        • Lecture2.5
          6 Ways to Stand Out from the Crowd 05 min
        • Lecture2.6
          How to Communicate with Your Team More Effectively 04 min
      • Understanding Your Natural Behavioral and Communication Style 6

        • Lecture3.1
          Introduction 03 min
        • Lecture3.2
          Reading Behavioral Clues 04 min
        • Lecture3.3
          The Four DISC Styles 03 min
        • Lecture3.4
          The 4 Colors of Communication 04 min
        • Lecture3.5
          Understanding Your Personal Communication Style 04 min
        • Lecture3.6
          How Communication Style Can Influence Workplace Culture 04 min
      • The Importance of Listening in Communication 6

        • Lecture4.1
          Introduction 05 min
        • Lecture4.2
          Build Trust 03 min
        • Lecture4.3
          Body Language 04 min
        • Lecture4.4
          Important Active Listening Skills 04 min
        • Lecture4.5
          Avoid Miscommunication 03 min
        • Lecture4.6
          How Listening Impacts Conflict 04 min
      • The Importance of Non-verbal Communication 6

        • Lecture5.1
          Introduction 04 min
        • Lecture5.2
          Communicating with Your Body 03 min
        • Lecture5.3
          Learn Body Language 04 min
        • Lecture5.4
          Learn Another Culture’s Non-Verbal Cues 04 min
        • Lecture5.5
          The Importance of Non-Verbal Communication 05 min
        • Lecture5.6
          Why Non-Verbal Communication Matters in the Workplace 05 min
      • Developing Good Communication Skills is Key in Business 6

        • Lecture6.1
          Introduction 06 min
        • Lecture6.2
          Ask for Honest Feedback 04 min
        • Lecture6.3
          Start and End with Key Points 04 min
        • Lecture6.4
          Get Comfortable Speaking Extemporaneously 03 min
        • Lecture6.5
          Get to Know Your Audience 03 min
        • Lecture6.6
          Focus on Earning Respect Instead of Laughs 04 min
      • Working as a Team Depends on Good Communication 6

        • Lecture7.1
          Introduction 04 min
        • Lecture7.2
          Encourage Trust 04 min
        • Lecture7.3
          Delegate Problem-Solving Tasks to the Team 04 min
        • Lecture7.4
          Establish Team Values and Goals 04 min
        • Lecture7.5
          Set Ground Rules for the Team 04 min
        • Lecture7.6
          Facilitate Communication 04 min
      • Conclusion 1

        • Lecture8.1
          Conclusion 03 min
      • Overview
      • Curriculum
      £99.00
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